Frequently Asked Questions 

Get to know NYIOA, and aromatherapy, better. If you don’t see what you’re looking for below, we’re happy to answer questions the old-fashioned way.

Is aromatherapy a real therapy?

Absolutely. While it can mean many things to many people, as we teach it at NYIOA, aromatherapy is an advanced, scientific, healing discipline. We also call it “aromatic plant healing.” It’s a practice that does engage your sense of smell, but it also calls upon your other senses, acquired chemical and plant intelligence, and intuition that can only be gained in practice or treatment.

Do you offer any online classes?

Yes! We offer online class via our school: The School for Aromatic Studies. For a complete listing of online classes, please visit:

Do you offer payment plans?

Yes! For the Level One and Two Certification as well as the Executive Entrepreneur Program, a 50% non-refundable deposit is required first, and then the balance can be paid off in installments up to the date of the first class. 

Do you offer NYS licensed massage therapist continuing education units?

Yes! The NYIOA is a partner school with The School for Aromatic Studies ( Under their title, we can offer NYS LMTs CEUs through the NCBTMB and the New York State Board of Massage Therapy.

Once I complete the certification program, will I be able to start a practice?

The Level One certification program provides students with a comprehensive and dynamic foundation in the practice of aromatherapy—meaning that if you have an existing practice in another modality, the material from the Level One program can be a extremely valuable addition to your practice.  

If you hope to start your own practice solely as an Aromatic Plant Practitioner /Aromatherapist, the Level One program can prepare you well to start—but we encourage students to consider continuing on to our Advanced Clinical Practitioner Program, as that course covers, in much more depth, the therapeutic and practical applications of over 100 essential oils for a myriad of physical and psychological issues.

Can I use my own essential oils?

For the Level One program, we require that all students use the oils that come with the program. Why? Because it’s essential to the program that the group experience the essential oils together. Making sure that we’re all smelling the same essential oils from the same batch means we can learn to discern and detect the subtle aromatic notes, and differences between oils that come from different places and are extracted via different methods.

The kit includes 24 authentic and genuine essential oils, nut and seed oils, herbal infused oils, butters and waxes, and hydrosols, along with empty containers and bottles.  

All of the other courses and workshops, however, including the Advanced Clinical Practitioner Program, don’t require students to purchase or bring oils.

Can I buy your oils online?

Not quite yet. We hope you’ll explore all the beautiful oils on our site, but currently you can only pick them up and pay at our Apothecary, within the school.

I purchased a class and saw there there was a coupon given for it on a later date - can I get a refund?

We are not able to retroactively accommodate for discounts after purchase. Coupons are only eligible during the time slot stated.

What is your cancellation policy?

  • For our certification program; once you register, $500 of your  tuition is immediately processed as a non-refundable deposit to hold your place in the program. If circumstances arise and you are no longer able to attend the course or looking to move to another date, you must notify us in writing 3 weeks prior to the course start date. You will then be issued a refund for any payment made towards the course total, minus the $500 non-refundable deposit. No refunds within three weeks of the course start date.
  • For all other workshops/ classes, you must notify us in writing 2 weeks prior to the class start date that you will no longer be able to attend or looking to move to another date and we will refund or credit you for the class. If it is within the 2 week period prior to the class, you will not be refunded or credited. All classes are non-transferable.

What if I want to retake a class?

For those who have taken our level one certification and would like to take it again, we will give 50% off the price. Please email for further details.